Homeless people and job search: what you and your adviser should know

The following information was provided by the Department of Work and Pensions (DWP) in response to a freedom of information request about job searching if you are homeless.

From the DWP:

Claimants in the “all work-related requirements” group have a responsibility to
find work. Claimants should treat this responsibility as their “job” and our
intention is that claimants should aim to spend as many hours looking for work
as we would expect them to spend in work.

Work search expectations will differ for each claimant depending on their
individual circumstances and job goals and advisers will tailor requirements
for each claimant, setting activities which will give each claimant the best
prospects of finding work.

If an adviser sets any work preparation activity, such as attending a training
course or any such relevant community work, it will effectively be offset
against the time a claimant is expected to spend looking for work. We will
also take into account any voluntary or paid work the claimant is engaged in.

Our regulations allow that where a claimant has done all that could
reasonably be expected of them – for example they have applied for all
suitable jobs and undertaken all the activities set out in their work search and
work preparation plan – this may be considered sufficient even where the time
taken was less than the hours expected.

It should also be noted that not all work search has to be conducted within
usual business hours, for example online work search is not limited to
business hours. As long as claimants meet their work search requirements,
they are free to plan the hours they undertake this to suit their circumstances.

Claims will not be affected where an individual has notified their adviser that
they are attending a verifiable job interview.

Travelling expenses may be refunded for pre-arranged interviews in
connection with benefit claims, where the claimant is asked to attend more
frequently than the minimum fortnightly schedule.

The Universal Credit regulations allow the adviser the flexibility to make
decisions based on the claimant’s individual circumstances. The term
homelessness covers a broad range of situations – including rough sleeping,
living in a hostel, and bedding-down on the floors or sofas of family and
friends. So a one-size-fits-all conditionality easement would be wrong.
Advisers will set tailored work search and work preparation requirements,
dependent on claimants’ personal circumstances. In some instances it may be
appropriate to temporarily lift work search and availability requirements while
a claimant secures a place to stay, or moves to new or temporary
accommodation.

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